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Condolence or sympathy message

A sincere, simple message of sympathy that offers comfort without cliches or pressure.

When to use it

Use to express sympathy to a colleague, friend or contact after a loss. Keep it short, warm and genuine. Simple is better than elaborate.

The template

Hi [Name],

I was so sorry to hear about [loss]. I cannot imagine how hard this time is for you.

Please do not worry about anything on my side, take whatever time you need. If it would help to [specific offer: talk, drop off a meal, cover something at work], I am here and happy to.

Thinking of you.

[Your name]
Replace these
[Name][loss][specific offer: talk, drop off a meal, cover something at work][Your name]
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Pick a tone

Formal

Dear [Name], I was deeply saddened to hear about [loss]. Please accept my sincere condolences. Do not hesitate to take the time you need, and know that I am ready to help with [specific offer] should it be useful.

Friendly

Hi [Name], I am so sorry about [loss]. Please take all the time you need and do not worry about a thing here. If it would help to [specific offer], I am just a message away. Thinking of you.

Concise

Hi [Name], so sorry to hear about [loss]. Take whatever time you need. I am here if [specific offer] would help. Thinking of you.

Common mistakes to avoid

  • Reaching for cliches that can ring hollow. Plain and sincere lands better.
  • Making it about you or offering unsolicited advice.
  • A vague "let me know if you need anything", when a specific offer is kinder.

Make it yours in seconds

Paste your details and let iTextwise tailor this message to your reader, then check the tone and meaning before you send.

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